Process based operation
Part of OpASHA's success is how it has made every aspect of our outreach fully replicable. Operation ASHA documents all activities and field practices. Each person has a written job profile and detailed instruction for doing each piece of work. Operation ASHA's program managers and counselors are put through a detailed training during which they learn about the DOTS program, shadow other counselors and are put through mock-counseling sessions. Each potential counselor and program manager has to pass a written and an oral test before being put on the job. This basic unit can be replicated a hundred-times over and produce similar results each time.
A replicable unit looks like the following:
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